Cookie Policy

Last updated: 12/2/2026

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function securely and allow us to understand how our website is used.

This Cookie Policy applies to SuperFi websites, including joinsuperfi.com and related domains. Our mobile application does not use browser cookies, although it may use similar technologies as described in our Privacy Policy.

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2. How we use cookies

We use cookies to:

• Ensure the website functions securely and reliably

• Maintain session security

• Understand how visitors use our website

• Improve performance and user experience

Some cookies are strictly necessary for the website to operate. Others are optional and help us analyse usage or measure advertising performance.

Where required by law, we will request your consent before placing non-essential cookies on your device.

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3. Categories of cookies we use

Strictly necessary cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without them.

These cookies do not require your consent.

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Analytics cookies

We use analytics tools such as Google Analytics to help us understand how visitors interact with our website. This allows us to improve performance and usability.

Analytics cookies collect information such as:

• Pages visited

• Time spent on pages

• Device and browser type

• General location (at city or regional level)

These cookies are only used where you have given your consent.

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Marketing cookies

We may use marketing or advertising-related cookies to measure the effectiveness of campaigns delivered through platforms such as Google or Meta.

We do not currently use advertising cookies on our website. If this changes, we will update this policy accordingly.

Marketing cookies are only used with your consent.

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4. Third-party providers

We may use the following third-party services on our main website:

• Google Analytics – website analytics

• Google Ads – advertising measurement (if enabled)

• Meta (Facebook) – advertising measurement (if enabled)

• Cloudflare – website security and performance

These providers may set cookies where enabled.

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5. Partner-branded subdomains

Some SuperFi-hosted domains are used to deliver services on behalf of partner organisations, such as:

• communitylinks.joinsuperfi.com

On these partner-branded subdomains, we do not use analytics or marketing cookies. Only strictly necessary cookies required to deliver the referral or triage service are used.

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6. Managing your preferences

Some When you first visit our website, you are given the option yo accept or reject non-essential cookies.

You can change your preferences at any time through your browser settings. Please note that blocking strictly necessary cookies may affect website functionality.

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7. Cookie duration

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period).

Google Analytics cookies typically expire after up to 12 months, unless deleted earlier.