Early detection & prevention of missed bill payments
Early detection & prevention of missed bill payments
Early detection & prevention of missed bill payments
SuperFi empowers bill providers to offer effective and scalable support to their pre-arrears customers. Helping them to stay on top of their bills and out of problem debt.
SuperFi empowers bill providers to offer effective and scalable support to their pre-arrears customers. Helping them to stay on top of their bills and out of problem debt.
SuperFi empowers bill providers to offer effective and scalable support to their pre-arrears customers. Helping them to stay on top of their bills and out of problem debt.
UK adults are struggling to pay their bills…
years
Worst financial crisis of the past 50 years
The Independent, 2022
years
Worst financial crisis of the past 50 years
The Independent, 2022
%
72% are struggling to pay their bills and credit commitments
FCA 2023
%
72% are struggling to pay their bills and credit commitments
FCA 2023
million
16m people have missed a bill payment in last 12 months
Sky News, 2023
million
16m people have missed a bill payment in last 12 months
Sky News, 2023
But the UK’s support system is not meeting the needs of those in the early stages of financial difficulty
Formal debt solutions are not suitable, whilst support is not scalable or cost-effective. Bill providers are focused on collections.
SuperFi helps customers to stay on top of their bills and out of problem debt
Empowering bill providers to offer effective and scalable support to their pre-arrears customers - via the SuperFi app.
Improve your customers’ financial wellbeing
The SuperFi app helps customers to maximise their income, reduce their outgoings and pay their bills on time.
Helping them to pay their bills on time
Customers can view, receive reminders and even pay their bills directly from the app.
Identifying and supporting those most at risk of missing payments
SuperFi helps to show customers where they may be at risk of missing a payment - and enables them to quickly engage with their bill providers.
Helping vulnerable customers before it’s too late
SuperFi can help to identify and signpost those who may need additional support from specialist support services (such as debt advice, unemployment and homelessness).
How SuperFi improves customer outcomes
Overview of all bills and debts
Customers see all of their bank accounts, bills and debts in one place to make managing their money easier.
Overview of all bills and debts
Customers see all of their bank accounts, bills and debts in one place to make managing their money easier.
Personalised reminders, easy payment of all bills in-app
Customers choose which bills they want to be notified about and when. They can even pay their bills with one click directly from the SuperFi app.
Personalised reminders, easy payment of all bills in-app
Customers choose which bills they want to be notified about and when. They can even pay their bills with one click directly from the SuperFi app.
Maximising customer incomes with Government Benefits
The SuperFi app analyses user financial and personal data to indicate whether they are eligible for government benefits.
Maximising customer incomes with Government Benefits
The SuperFi app analyses user financial and personal data to indicate whether they are eligible for government benefits.
Helping customers to reduce their outgoings
SuperFi highlights customer subscriptions and provides instructions on how to cancel any that are no longer needed.
Helping customers to reduce their outgoings
SuperFi highlights customer subscriptions and provides instructions on how to cancel any that are no longer needed.
Highlighting at-risk and overdue bills
SuperFi monitors customer cashflow to alert them where they may be at risk of being unable to pay one of their bills - and provides instructions on how to get help.
Highlighting at-risk and overdue bills
SuperFi monitors customer cashflow to alert them where they may be at risk of being unable to pay one of their bills - and provides instructions on how to get help.
A safety net for your more vulnerable customers
SuperFi can proactively identify those who may be affected by a range of vulnerabilities, such as problem debt, unemployment and risk of homelessness - signposting them to the most suitable local/national support services.
A safety net for your more vulnerable customers
SuperFi can proactively identify those who may be affected by a range of vulnerabilities, such as problem debt, unemployment and risk of homelessness - signposting them to the most suitable local/national support services.
UK adults are struggling to pay their bills…
years
50
Worst financial crisis of the past 50 years
The Independent, 2022
%
72
72% are struggling to pay their bills and credit commitments
FCA 2023
million
16
16m people have missed a bill payment in last 12 months
Sky News, 2023
But the UK’s support system is not meeting the needs of those in the early stages of financial difficulty
Formal debt solutions are not suitable, whilst support is not scalable or cost-effective. Bill providers are focused on collections.
SuperFi helps customers to stay on top of their bills and out of problem debt
Empowering bill providers to offer effective and scalable support to their pre-arrears customers - via the SuperFi app.
Improve your customers’ financial wellbeing
The SuperFi app helps customers to maximise their income, reduce their outgoings and pay their bills on time.
Helping them to pay their bills on time
Customers can view, receive reminders and even pay their bills directly from the app.
Identifying and supporting those most at risk of missing payments
SuperFi helps to show customers where they may be at risk of missing a payment - and enables them to quickly engage with their bill providers.
Helping vulnerable customers before it’s too late
SuperFi can help to identify and signpost those who may need additional support from specialist support services (such as debt advice, unemployment and homelessness).
How SuperFi improves customer outcomes
Overview of all bills and debts
Customers see all of their bank accounts, bills and debts in one place to make managing their money easier.
Personalised reminders, easy payment of all bills in-app
Customers choose which bills they want to be notified about and when. They can even pay their bills with one click directly from the SuperFi app.
Maximising customer incomes with Government Benefits
The SuperFi app analyses user financial and personal data to indicate whether they are eligible for government benefits.
Helping customers to reduce their outgoings
SuperFi highlights customer subscriptions and provides instructions on how to cancel any that are no longer needed.
Highlighting at-risk and overdue bills
SuperFi monitors customer cashflow to alert them where they may be at risk of being unable to pay one of their bills - and provides instructions on how to get help.
A safety net for your more vulnerable customers
SuperFi can proactively identify those who may be affected by a range of vulnerabilities, such as problem debt, unemployment and risk of homelessness - signposting them to the most suitable local/national support services.
Head of Revenues
"
The biggest problem we have is the early identification of people who are struggling financially - this could help us identify who to support
Head of Revenues
"
The biggest problem we have is the early identification of people who are struggling financially - this could help us identify who to support
Head of Revenues
"
The biggest problem we have is the early identification of people who are struggling financially - this could help us identify who to support
Compliance Officer
"
A product which people actually want to use and which helps people avoid slipping into financial difficulty - an awesome solution
Compliance Officer
"
A product which people actually want to use and which helps people avoid slipping into financial difficulty - an awesome solution
Compliance Officer
"
A product which people actually want to use and which helps people avoid slipping into financial difficulty - an awesome solution
Income Manager
"
Residents should have access to this right at the start of their tenancy... it would help reduce arrears
Income Manager
"
Residents should have access to this right at the start of their tenancy... it would help reduce arrears
Income Manager
"
Residents should have access to this right at the start of their tenancy... it would help reduce arrears
Head of Credit
"
Probably the best solution i've ever seen, and i've worked in this industry for 20 years
Head of Credit
"
Probably the best solution i've ever seen, and i've worked in this industry for 20 years
Head of Credit
"
Probably the best solution i've ever seen, and i've worked in this industry for 20 years
Policy Officer
"
Some Councils do not have any financial advisors, this ‘DIY’ approach could help fill a void... It’s a one-stop-shop. I love it
Policy Officer
"
Some Councils do not have any financial advisors, this ‘DIY’ approach could help fill a void... It’s a one-stop-shop. I love it
Policy Officer
"
Some Councils do not have any financial advisors, this ‘DIY’ approach could help fill a void... It’s a one-stop-shop. I love it
Innovation Manager
"
SuperFi makes identifying and supporting vulnerable customers very empowering
Innovation Manager
"
SuperFi makes identifying and supporting vulnerable customers very empowering
Innovation Manager
"
SuperFi makes identifying and supporting vulnerable customers very empowering